Shipping policy

At Sunghug, we are committed to delivering your orders promptly and with care, so you can enjoy the warmth and comfort of our products wherever you go. Below are the details about our shipping process:

Processing time
All orders are processed within 1-3 business days. You’ll receive a shipping confirmation email once your order has shipped.

Shipping rates & delivery times
We offer standard shipping to most locations. Shipping rates are calculated at checkout based on your location and the size of your order.

• Standard shipping: Delivery within 5-7 business days
• Expedited shipping: Delivery within 2-3 business days (available at checkout)

International shipping
We currently ship to select international locations. Shipping times may vary depending on the destination.

Order tracking
Once your order has shipped, you will receive a tracking number via email. Use this number to track your package as it makes its way to you.

Packaging
In line with our mission to help others, we use eco-friendly packaging materials for all our shipments.

Returns & exchanges
We want you to love your Sunghug products! If you’re not completely satisfied with your order, you can return it within 30 days of delivery for a full refund or exchange. Please refer to our Returns & Exchanges Policy for more details.